Privacy Policy for Smylio
Effective Date: 1st of January 2025
At Smylio, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.smylio.com.au) or use our services.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
- Personal Details: Name, email address, and physical address.
- Payment Information: Details necessary for processing transactions securely.
- Service Details: Information related to your appointments, preferences, or product purchases.
- Website Usage Data: IP address, browser type, device information, and browsing behavior (collected via cookies and analytics tools).
2. How We Use Your Information
We use your information to:
- Provide and deliver our services, including mobile teeth whitening appointments and product purchases.
- Communicate with you regarding bookings, updates, or promotional offers.
- Process payments securely.
- Improve our website, services, and customer experience through analytics.
- Comply with legal and regulatory requirements.
3. How We Protect Your Information
We take your privacy seriously and implement robust measures to safeguard your information:
- Secure servers and encrypted payment systems.
- Restricted access to personal information within our organization.
- Regular monitoring of our systems to prevent unauthorized access.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties to help us provide our services, including:
- Payment Processors: To handle secure transactions.
- Delivery Services: To ensure timely shipping of at-home kits.
- Analytics Providers: To better understand website performance and user behavior.
All partners are required to comply with data protection regulations.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your website experience.
- Analyze website usage to improve our services.
You can control your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of promotional emails by clicking “unsubscribe” in our communications.
- Request details about how your data is being used.
To exercise your rights, contact us at [email protected].
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
📧 Email: [email protected]
🌐 Website: www.smylio.com.au
